Commercial Landlord Services
For landlords and property investors, Trafalgar’s targeted marketing ensures that your property is quickly and effectively leased to the right tenant, achieving an effective tenant-mix. Trafalgar also ensures that all the correct legal processes are followed. Prompt rental disbursements and detailed financial reporting together with thorough maintenance management are Trafalgar’s world class service objectives. A dedicated portfolio manager is assigned as a single point of service delivery and accountability and guided by same day service delivery as an overriding objective, ensures that the commercial property management service explained below, is delivered consistently.
- Advertising
- Screening of Tenants
- Signing of Leases
- Inspections
- Maintenance Facilitation
- Rent Collection
- Broking Division
- Lease agreement
- Owner Reporting And Financial Management
- Rent Roll – A schedule of rental charges, rental payment received, utility charges as well as the outstanding balance per unit
- Surplus Report - A breakdown of itemised income and expenditure for the calendar month reported
- Creditors Roll – A full breakdown of all creditor payments made during the calendar month reported
- Arrear Report – Shows all outstanding balances with the last 2 months debt collector notes reflected to explain recovery efforts.
- Vat Report – A summary of output Vat and input Vat Transactions for your property for Vat payment and reporting purposes
- Tenancy Schedule – Breakdown of unit types per floor including area and rental parameters providing a detailed property profile report
- Income statement and Variance Report – Performance to budget report indicating budget variances and explanatory notes
- Bookkeeping
Making use of printed, outdoor and online media, Trafalgar targets tenants through a variety of media channels and professional networks. With the objective of making vacancies highly visible and accessible, a team of brokers is in place to respond to all enquiries together with arranging site meetings and negotiating tenant installation and other application parameters.
Trafalgar thoroughly screens all relevant tenant applications using a TPN credit bureau gold credit enquiry, prior rental references and affordability reviews.
Experienced brokers ensure a legally binding lease agreement is drawn up to protect the landlord and tenant by clearly defining all relevant expectations and the approach for handling rental payments and collections, increases, deposits, maintenance issues and damages claims as important examples.
Trafalgar conducts pre and post occupancy inspections of rented properties and arranges quotes for the restoration of the property if necessary – these costs are offset against the deposit balance before being refunded, if appropriate. In this way the condition of the rental property is maintained and damages are recovered from the rental deposit or guarantee to minimise costs for the landlord.
Trafalgar’s maintenance personnel will facilitate any plumbing, electrical, painting or other repairs, within the parameters of the mandate signed with the property owner. Trafalgar will track and project manage the maintenance work, providing regular feedback to all involved parties utilising an electronic maintenance workflow system
Rent is collected at the beginning of the month in terms of the lease agreement. Net rental income is electronically transferred to the landlord’s nominated bank account(s) as soon as practically possible. Payments can also be arranged on a landlord’s behalf in regard to insurance, municipal services, payroll, SARS, maintenance creditors and others where relevant and authorised Trafalgar has an accounting team which will prepare an annual budget forecast for the property which can then be used for budget comparison reporting after approval. Detailed monthly management reports are preparedandcirculatedby emailonamonthlybasis (alsoavailableonline)andreflect allrelevantmanagement information such as rentals and recoveries raised, rental payments and arrears, creditor payments, municipal recovery percentages and performance to budget analyses.
Trafalgar has an experienced team of commercial brokers who can attend to all vacancy and broking needs. Our brokers, who have a large data base of clients, can extend their client base to your properties and can ensure financially sounds tenants are screened to fill any available space. Additionally we offer various advertising platforms whilst making use of printed, outdoor and online media. Trafalgar targets tenants through a variety of media channels and professional networks. With the objective of making vacancies highly visible and accessible, a team of brokers is in place to respond to all enquiries together with arranging site meetings and negotiating tenant installation and other application parameters.
Experienced Portfolio managers ensure a legally binding lease agreement is drawn up to protect the landlord and tenant by clearly defining all relevant expectations and the approach for handling rental payments and collections, increases, deposits, maintenance issues and damages claims as important examples. Trafalgar thoroughly screens all relevant tenant applications using a TPN credit bureau gold credit enquiry, prior rental references and affordability reviews.
Detailed monthly management reports are prepared and circulated by email on a monthly basis (also available online) and reflect all relevant management information such as:
Trafalgar has an accounting team which will prepare an annual budget forecast for the property which can then be used for budget comparison reporting after approval. An assigned bookkeeper also manages monthly management reporting and the preparation of an annual audit file where requested and relevant. Recoveries of municipal services and municipal account reconciliations are also important focus areas.